Current Opening: Client Engagement Manager

EDmin, an educational software company,  is seeking a Client Engagement Manager.  The PSO CEM is responsible for services delivery to assigned clients for the INFORM^® Learning System and each of its four key components (Assessment, Reporting, Resources, and Community).  Services are inclusive of any contractual deliverables including training, configuration, requirements gathering, and the project management of the implementation.

The CEM reports to the Director, PSO with dotted line responsibilities to the four GMs.

Responsibilities:

    * Become a product expert on multiple modules of a complex, school enterprise software
       suite
    * Participate in development of a product certification program for new employees and
       partners, including documentation and training materials, plus an assessment
    * Act as client/product champion, interfacing with all departments in the company
    * Support sales and marketing efforts for products
    * Deliver contracted client services

Required:

    * BS Degree in Business, Computer Applications, or a related field
    * Knowledgeable about technology and education
    * 2-3 years software industry product experience
    * Project Management skills
    * Consulting and training skills, including management of client expectations
    * Strong analytical and problem solving skills
    * Excellent communication skills, verbal and written
    * Strong organizational skills to prioritize workload and requirements
    * Self-directed, requiring a minimal amount of supervision to accomplish tasks
    * Professional presence
    * Available for travel 10-15%

Desired:

    * K-12 education/classroom teaching experience
    * Enterprise software experience
    * CAPM, PMP, or PgMP Certification

Please email your resume and a cover letter to Molly Ho at hr@edmin.com.

EDmin.com, Inc. is an Equal Opportunity - Affirmative Action Employer.